Refund Policy

Effective date: April 9, 2026

We want customers to understand exactly how refunds work before buying a digital product from Practical Signal.

Digital products

Most Practical Signal products are delivered digitally. Because digital access can be provided immediately, refunds are limited once a product has been fully delivered or substantially accessed.

Eligible refund requests

• Duplicate charges
• Billing errors
• Technical delivery failure that we cannot correct within a reasonable time
• Refund requests submitted within 7 calendar days of purchase for products that have not been materially accessed or downloaded

Non-refundable situations

• Change of mind after substantial product access or use
• Requests based solely on expected personal, relationship, or business outcomes
• Failure to use a product after successful delivery

How to request a refund

Email hello@gooberjive.com with your order details and a short explanation of the issue. We aim to review requests within 2 business days.

Approved refunds

If approved, refunds are returned to the original payment method. Timing depends on the payment provider and the customer’s bank or card issuer.

Chargebacks

Please contact us first if there is a billing or product problem. We would prefer to resolve issues directly before they become payment disputes.